The Role of Adalte: Marketplace Moderator
Community.Travel was created and is managed by Adalte, which acts as the platform's Moderator to ensure its efficiency, quality, security, and fairness.
Adalte's main responsibilities include:
-
Training and supporting invited Providers in publishing their tours.
-
Ensuring the proper functioning and technological maintenance of the portal.
-
Performing a quality control check on the content (e.g., programs, prices) of Premium providers to ensure a high standard.
-
Promoting the Marketplace to attract new qualified partners.
-
Fairly promoting all Providers and their services within the community.
-
Offering a concierge service and dedicated assistance to all Buyers.
-
Acting as an impartial facilitator in case of disputes between Buyers and Providers, by making operations reports available.